Operations Coordinator — Crane & Rigging

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Full-Time · Amarillo, TX · Reports to: Program Manager & Operations Manager

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About Panhandle Steel Erectors

Panhandle Steel Erectors, Inc. is an Amarillo, Texas crane and rigging company founded in 1947. Our fleet runs from 40-ton hydraulic truck cranes to 550-ton all-terrains and lattice-boom crawlers, supporting taxi crane, steel erection, fabrication, tilt-up, and industrial maintenance work — plus three decades of wind-turbine maintenance for major wind-energy clients — across a 300-mile radius of the High Plains in Texas, New Mexico, Oklahoma, and Kansas. We're a 50-person company: big enough for 550-ton iron, small enough that the operations desk knows every crew and customer by name.

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The Role

The Operations Coordinator is the connective tissue between customers, field crews, and the crane fleet — the desk where every lift starts. You'll take customer requests by phone, email, and text; match crane configurations to the job and draft quotes; build and communicate daily schedules; dispatch cranes and support equipment in real time; secure permits and escorts across four states; and keep customers, crews, and management in sync from first call to final ticket.

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What You'll Do

Customer Requests & Quoting

• Receive and coordinate customer requests through phone, email, text, and other communication channels

• Select crane configurations and equipment requirements, and draft customer quotes for management review

• Assist in generating customer-requested job documentation

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Scheduling & Dispatch

• Develop daily schedules and resource assignments for management review, and communicate schedules, assignments, and job details to field staff

• Schedule and dispatch resources in real time to meet customer requests

• Coordinate timely delivery of cranes and support equipment to job sites

• Monitor the status and routes of field units to coordinate and prioritize their schedules

• Flag potential resource or scheduling conflicts to management as they arise, and propose solutions

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Permits & Compliance

• Secure all required permits, escorts, road closures, and other approvals from governing bodies for scheduled work across Texas, New Mexico, Oklahoma, and Kansas, and ensure ongoing compliance

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Records & Cross-Team Coordination

• Keep records, logs, and schedules of all calls made and received, and relay relevant information to operations personnel and management

• Coordinate with the Service Manager on equipment availability, breakdowns, and scheduled preventive maintenance

• Review field tickets and crane-hour submissions for accuracy on each job

• Other duties as assigned

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What You'll Need (Required)

• High school diploma or equivalent

• Current state-issued Driver's License

• Experience in dispatch or logistics management, ideally within crane or heavy-equipment dispatch

• Strong written and verbal communication skills

• Strong customer service and organizational skills

• Ability to work in a fast-paced environment and meet deadlines

• Proficiency with phones, computers, and general office equipment, including Microsoft Office

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What Sets You Apart (Preferred)

• CDL Class A

• 4+ years of crane, rigging, and commercial driving experience, or a comparable construction background

• Two-year college degree

• Working knowledge of DOT oversized/overweight permitting — a plus, and trainable on the job

• Familiarity with Fleet Cost & Care NexGen resource management software

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Compensation & Schedule

Full-time, 40 hours per week with overtime as needed. Competitive wage in a drug-free work environment, plus a matching IRA and company-paid employee health insurance.

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How to Apply

To apply or learn more, contact Panhandle Steel Erectors at 806-335-2491.

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Panhandle Steel Erectors, Inc. and its affiliated branches are Equal Opportunity Employers — M/F/Veteran/Disability/Sexual Orientation/Gender Identity. This job posting should not be considered an offer or guarantee of employment.